At a glance
What we collect
Contact details, Client Preview access activity, project information you send us, limited event-photo delivery records, and standard technical or analytics data.
Why we collect it
To reply, deliver requested work or private previews, protect limited-access material, operate the site, and understand aggregate usage.
Where it lives
Studio content and submissions are handled by Studio by theProject. Current private media uses controlled Studio storage.
How to reach us
Email dpo@bytheproject.com with the subject “Privacy Request — theProject.”
Scope
This policy applies to information processed in connection with:
- The public website at https://bytheproject.com, including marketing, blog, Field Notes, contact, and legal pages
- Client Preview pages protected by a project-specific access code
- Existing private National Night Out photo-delivery links
- Communications and project materials you send directly to us
Third-party sites and services linked from our pages have their own privacy practices.
Information you provide
Contact and inquiry information
Our contact form collects your name, email address, optional subject, and message. The inquiry is saved in Studio by theProject. before transactional email notifications are attempted. Bot protection may send a verification token to Cloudflare Turnstile; Cloudflare does not receive the message body.
Client and project information
You may provide briefs, goals, content, brand assets, comments, or approvals during a project. Client Preview itself does not create a customer account; access is controlled by a project-specific code and a short-lived browser session.
Workshop or event information
If you contact us about a class, workshop, or event, we may collect attendance needs, scheduling details, and other information needed to respond. We do not currently operate an account-based booking product on this website.
Information collected automatically
When the site loads, hosting and analytics systems may process IP-derived location, device and browser details, referring page, requested URL, timestamps, performance data, and error information.
Client Preview may process a pseudonymous requester identifier, access attempts, and view events for security, rate limiting, and project analytics. Private National Night Out delivery may record views, downloads, expiry, and removal status without exposing the private token to analytics.
How information is used
- Responding to inquiries and delivering requested services
- Providing and securing Client Preview and event-photo delivery
- Publishing approved public content through our Studio
- Sending transactional messages related to an inquiry or project
- Detecting abuse, troubleshooting failures, and improving site performance
- Meeting legal, accounting, safety, and recordkeeping obligations
AI features
Some public pages contain educational or interactive AI demonstrations. Do not enter confidential, regulated, or sensitive personal information into a public demo or general contact form. If a project uses an external AI provider, the applicable project agreement should identify the provider and permitted data.
Client and project information
Project information may be shared internally and with carefully selected service providers only as needed to perform the work. Client Preview is a presentation and approval surface; it is not a general customer portal, file manager, or user-account system.
Uploads, media, and download links
Public editorial media, Client Preview artwork, and National Night Out photos are managed through current Studio media systems. Project Redefine does not provide general-purpose customer uploads, folders, account-to-account sharing, or reusable public download links.
National Night Out private delivery uses bearer-style QR links. Treat a private link as sensitive. Expired, invalid, removed, or unavailable links all return the same neutral unavailable experience. Removal requests stop public access while backend retention follows operational and legal requirements.
Children and minors
Our community programming may involve children and families. A parent, guardian, school, library, or authorized organization should manage registration and provide personal information for a minor. Children should not independently submit sensitive personal information through the website.
Sale, sharing, and targeted advertising
We do not sell personal information as a product and do not use third-party advertising pixels or cross-context behavioral advertising networks on the current site.
Data retention
We retain inquiries, project records, access logs, analytics, and media only as long as reasonably needed for the purpose collected, security, contractual commitments, backups, accounting, dispute resolution, and legal obligations. Retention periods vary by record type and project agreement.
Security
We use measures appropriate to the information involved, including HTTPS, server-only service credentials, scoped access codes and cookies, private storage, no-store controls for sensitive routes, and least-privilege administrative access. No transmission or storage method is completely secure.
International processing
We are based in the United States. Some service providers may process information in other locations under their own contractual and legal safeguards.
Privacy rights and choices
Depending on where you live, you may request access, correction, deletion, restriction, portability, or information about how personal data is handled. You may also object to or withdraw consent for certain processing where applicable.
Send requests to dpo@bytheproject.com. We may need to verify your identity or authority before acting.
United States state privacy disclosures
Residents of states with applicable privacy laws may have additional rights. We do not discriminate for exercising a valid privacy right and do not sell personal information or share it for cross-context behavioral advertising.
EEA, United Kingdom, and Switzerland
Where these laws apply, processing may rely on performance of a contract, legitimate interests, consent, or legal obligations. You may complain to your local supervisory authority after contacting us.
Do Not Track and Global Privacy Control
The site does not currently respond differently to browser Do Not Track signals. Because we do not sell personal information or run targeted-advertising networks, Global Privacy Control does not change those practices.
Third-party links and embeds
Links and embedded experiences from other organizations are governed by those organizations. Review their terms before providing information.
Changes to this policy
We may update this policy as our services, vendors, or legal duties change. The date at the top identifies the current version. Material changes may receive additional notice where appropriate.
Contact and privacy requests
Email dpo@bytheproject.com or use the contact page.
Project Relentless Design Studio, LLC
Hellertown, Pennsylvania, United States